TabSpree subscriptions are paid in advance for a fixed term. This policy explains how to stop a subscription and when money is refunded.
Free trials
A free trial needs no payment, so there is nothing to cancel or refund. It ends on its own at the end of the trial period. To keep adding invoices after that, buy a plan.
Subscription payments
Subscriptions are paid in advance for each term (for example quarterly, half-yearly or yearly), plus GST. Because a term’s storage and message allowance is reserved for you when it starts, payments are not refundable once the term has started — including if you stop using TabSpree before the term ends, or don’t use all of your allowance.
Cancelling
- TabSpree never renews or charges you automatically. To cancel, simply don’t renew. You can also tell us at info@tabspree.com.
- Your current term continues until its end date, with full access.
- After it ends, you have 7 days’ grace with full access. After that, your account becomes read-only, and your customers can still sign in and download their invoices.
- If you want your data, ask for an encrypted export. What happens to your data afterwards is explained in our Terms and Conditions.
Upgrading or changing plan
- A new plan can start when your current term ends — nothing is lost.
- Or it can start straight away, for example when your storage or messages have run out. The current term then ends at once, and its unused part is not refunded or carried over.
When we do refund
We refund the amount concerned if:
- you were charged twice for the same order;
- money was taken but no subscription was started, and the payment was not reversed automatically by your bank or the payment gateway;
- you were charged a wrong amount because of our mistake;
- we end the Service for a reason that is not your fault — we then refund the unused part of your current term, in proportion to the days left.
Approved refunds go back to the original payment method within 7 working days of approval. Your bank or the payment gateway may take a few more days to show it. Where GST was charged, we issue a credit note.
How to ask for a refund
Email info@tabspree.com or WhatsApp +91 81606 03939 with your business name, the payment or order reference (such as the Razorpay payment ID or the bank UTR), the date, the amount and the reason. We will confirm we have received it and let you know the outcome.
Contact
For anything about payments, refunds or cancellations: info@tabspree.com · +91 81606 03939.